Recover file from Ubuntu One

Asked by Steve McInerney

I had a file containing some testing system setup notes that got eaten
by U1 around the beginning of July of this year. Unfortunately, I don't
have the exact date or the filename of this file; however it was one of
the only files I have put in U1.

Is there any easy way to see if this file still exists but is simply not
visible to me?

(from an RT request)

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Revision history for this message
Elliot Murphy (statik) said :
#1

On 12/03/2009 05:30 PM, Steve McInerney wrote:
> New question #92773 on Ubuntu One Servers:
> https://answers.edge.launchpad.net/ubuntuone-servers/+question/92773
>
> I had a file containing some testing system setup notes that got eaten
> by U1 around the beginning of July of this year. Unfortunately, I don't
> have the exact date or the filename of this file; however it was one of
> the only files I have put in U1.
>
> Is there any easy way to see if this file still exists but is simply not
> visible to me?
>
> (from an RT request)
>
>

Yes we can help with this. Who is the user that is affected?

--
Elliot Murphy | https://launchpad.net/~statik/

Revision history for this message
Ronald McCollam (fader) said :
#2

Hello Elliot,

I am the affected user. Is there any more information you need from me?

Thanks!

Revision history for this message
Lucio Torre (lucio.torre) said :
#3

Hi Ronald,

We have all the information we need. We will proceed with this undelete in a couple of days. I imagine that since files are from july, that you are not in a hurry. If this is an emergency, please let me know.

Lucio.

Revision history for this message
John O'Brien (jdobrien) said :
#4

Ronald,

We have recovered your deleted files. They should be visible now in the web interface in a cryptic folder beginning with "Recovered". You can delete whatever files you didn't need recovered.

Please let us know if this has corrected your problem.

Revision history for this message
snakebyter (mayandi76) said :
#5

Hi guys please I need your help I delete some files from my Ubuntu one and I want to recover all. This files aren't in my computer and in the web I can't see it. Can you help me?

Revision history for this message
Facundo Batista (facundo) said :
#6

Hi snakebyter! You'd need to ask support here: https://one.ubuntu.com/help/contact/

Thanks!

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