Comment 3 for bug 369038

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Elliot Murphy (statik) wrote : Re: step 4 didn't launch a web page

Thanks for the bug report!
The reason this failed on Roberts machine is because he has disabled firefox somehow, and xdg-open doesn't work. If xdg-open fails, it would be good to show an error message to the user explaining what we tried to do, and saying that xdg-open didn't work. I don't know that we'll be able to let users work around the problem, they will need to fix xdg-open, but giving an error message is better than silent failure.