unable to remove running applications

Asked by mikealtieri53

Binary package hint: firefox-3.0

cannot install adobe flash player or real player while applications are running

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: firefox-3.0 3.0.11+build2+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.28-13-generic i686

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu firefox-3.0 Edit question
Assignee:
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Last query:
Last reply:

This question was originally filed as bug #401397.

Revision history for this message
mikealtieri53 (mikealtieri53) said :
#1
Revision history for this message
Micah Gersten (micahg) said :
#2

Thank you for reporting this to Ubuntu. Your title says remove, but your description says install...which is it?

Revision history for this message
mikealtieri53 (mikealtieri53) said :
#3

need to remove running applications, restarting does't do anything, unable to access synaptic manager cause when i try i get an error report.

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Micah Gersten (micahg) said :
#4

Please answer these questions:
1. Is this reproducible?
2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
This will help us to find and resolve the problem.

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mikealtieri53 (mikealtieri53) said :
#5

micah, i'm almost computer illiterate, i have no idea what you're talking about, that's why i need help so bad. if i can't get this fixed i'll have to go back to windows.

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Micah Gersten (micahg) said :
#6

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Hash: SHA1

We need to know the steps you are taking to understand what you are
doing. I'm still not sure what you are trying to do. Can you give us
a numbered list of the steps that are causing the problem for you?

Thanks.

mikealtieri53 wrote:
> micah, i'm almost computer illiterate, i have no idea what you're
> talking about, that's why i need help so bad. if i can't get this
> fixed i'll have to go back to windows.
>
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mikealtieri53 (mikealtieri53) said :
#7

1.i try to install tht adobe flash player and it refuses because i have to manually run the "sudo dpkg-configure-a", which i can't find anywhere, even with google . 2. i try to access tht synaptic manager and can't cause it replies "error" and i can't get it to work. 3. i try the same thing with the real player and get the same results. on windows i was able to download movies and videos but had difficulty burning them on to a disc, my friend told me ubuntu was better and install it for me. i'm about ready to beat the crap out of him! lol!!!

Revision history for this message
Micah Gersten (micahg) said :
#8

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Revision history for this message
Micah Gersten (micahg) said :
#9

Don't worry, we'll still help you, but I had to move it to the support tracker.

Can you select Terminal from the Accessories menu?

In that box, you can type:
sudo dpkg-configure -a

You will be prompted for your password. You should then be able to install the packages you want from Synaptic.

Don't beat up your friend. I've never seen anything like the support in the Ubuntu community.

Revision history for this message
mikealtieri53 (mikealtieri53) said :
#10

i accessed terminal okak but could'nt type in, could'nt get backspace to clear what was in terminal box , tried everything i could think of to be able to type in your instructions

Revision history for this message
Micah Gersten (micahg) said :
#11

Did you click in the terminal to move the cursor there?

Revision history for this message
Launchpad Janitor (janitor) said :
#12

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.