unable to view flash online video and slideshows of pictures

emailed slideshow of pictures does the samething.

You could try opening a command line terminal and typing:

sudo apt-get install ubuntu-restricted-extras

This will install flash player + multimedia codecs, may resolve your issue.
If not. What type of file is the e-mailed slideshow you have. Do you know if the video/slideshows are flash video? or what format they are in and what plugin is being used to play the files in your web browser? And what browser are you using?

I already have this installed.
I'm using Firefox browser.
I don't now what plugin os being used and the slideshow is from kodak
gallery. I'm assuming that its from a picture cd.
This also happens on tv channel websites that offer online tv and news.

On Wed, 2009-07-15 at 12:19 +0000, Al Butler wrote:
> Your question #77055 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/77055
>
> Status: Open => Answered
>
> Al Butler proposed the following answer:
> You could try opening a command line terminal and typing:
>
> sudo apt-get install ubuntu-restricted-extras
>
> This will install flash player + multimedia codecs, may resolve your issue.
> If not. What type of file is the e-mailed slideshow you have. Do you know if the video/slideshows are flash video? or what format they are in and what plugin is being used to play the files in your web browser? And what browser are you using?
>

Can you give a few examples of the videos that wont play and the URL they can be found at?

the one place i've been trying is ctv.ca/canadaam
On the right is Jeff's videos. I get a blck screen with an arrow init
and when click on arrow just get a black screen and nothing happens,
same as the link to the picture slideshow in my email. I know its has
something to do with Firefox, but cannot figure it out.

On Thu, 2009-07-16 at 07:55 +0000, Al Butler wrote:
> Your question #77055 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/77055
>
> Status: Open => Needs information
>
> Al Butler requested for more information:
> Can you give a few examples of the videos that wont play and the URL
> they can be found at?
>

Lori,

These are videos playing in flash. Please right click on the blank video and click on 'About adobe flash player..' This will take you to a page that shows your currently installed version. Please tell me the version it says.

Also in Firefox go to 'Edit' -> 'Preferences' -> Applications and type flash in the search box. Should show 3 entries I believe. Please also tell me what is says for each 'Content Type' & 'Action'.

I right clicked the black screen and I got swfdec 0-6-0.
under applications I get:
shockwave file (application/x-shockeave-flash)
shockwave file (application/futuresplash)
Action is:
use shcokwave flash (in firefox)
use shockwave flasj (in firefox)
I hope this helps
Lori

On Sat, 2009-07-18 at 10:43 +0000, Al Butler wrote:
> Your question #77055 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/77055
>
> Status: Open => Needs information
>
> Al Butler requested for more information:
> Lori,
>
> These are videos playing in flash. Please right click on the blank video
> and click on 'About adobe flash player..' This will take you to a page
> that shows your currently installed version. Please tell me the version
> it says.
>
> Also in Firefox go to 'Edit' -> 'Preferences' -> Applications and type
> flash in the search box. Should show 3 entries I believe. Please also
> tell me what is says for each 'Content Type' & 'Action'.
>

This worked.
Thank you very much

Thank you Al Butler for the solution & Lori for having a similar problem!

this worked for me too

oh god back to square one , too soon to comment and repent