GoToMyPC crashes FireFox

Asked by Hinterland

Binary package hint: firefox-3.0

1. Tried connecting to my computer with GoToMyPC. Web site said I needed a Java-Enabled browser.
2. Checked settings in FireFox. Java was enabled.
3. Read about problem online. Determined cause may be related to using Java in 64-bit environment.
4. Installed package java-gcj-compat-plugin.
5. Tried GoToMyPC again and it took me to an empty page.
6. Quit FireFox, restarted, went back to GoToMyPC and tried to connect. Firefox quit suddenly.
7. Logged out and back in tried again. FireFox quit suddenly again.

Details:
Computer: Abit A8V - AMD Athlon 64-3500 - 2 GB PC-3200 RAM - nVidia FX5600XT AGP - Seagate 300GB SATA - Ubuntu 8.04 LTS 64-bit.

ProblemType: Bug
Architecture: amd64
Date: Wed Sep 10 23:42:48 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.1+build1+nobinonly-0ubuntu0.8.04.3
PackageArchitecture: amd64
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-19-generic x86_64

Question information

Language:
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Status:
Expired
For:
Ubuntu firefox-3.0 Edit question
Assignee:
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Last query:
Last reply:

This question was originally filed as bug #268842.

Revision history for this message
Hinterland (zlorenzini) said :
#1
Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) said :
#2

This is a technical question rather than a bug report.

Revision history for this message
Alan Pope 🍺🐧🐱 🦄 (popey) said :
#3

You may have better luck with the SUN java packages..

Can you outline which SUN Java packages you have installed via this command in a terminal?

$ dpkg -l "sun-java*"

For example:-

alan@bishop:~$ dpkg -l sun-java*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Installed/Config-f/Unpacked/Failed-cfg/Half-inst/t-aWait/T-pend
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-======================================-======================================-============================================================================================
un sun-java5-jre <none> (no description available)
un sun-java6-jre <none> (no description available)

(that's a machine that has no SUN Java installed).

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#4

How to install Java

To install sun-java6
Be sure all software sources are selected under menu: System->Administration->Software source: Ubuntu software

Then open a Terminal from the menu Applications->Accessories->Terminal and type:

sudo aptitude update
sudo apt-get upgrade
sudo aptitude install sun-java6-bin sun-java6-jre sun-java6-plugin

give your user password when requested, you don't see nothing when you type it, then press enter.

and then select this as your default java jre with

sudo update-java-alternatives

Hope this helps

Revision history for this message
Hinterland (zlorenzini) said :
#5

I did all of the updates as suggested and installed the sun-java6-jre and sun-java6-bin with the package manager, then tried the plugin installation manually because I did not see sun-java6-plugin listed in the package manager. Then I tried updating my Java alternatives using the -a option.

Results of sudo aptitude install sun-java6-plugin:

zach@A3500U64:~$ sudo aptitude install sun-java6-plugin
Reading package lists... Done
Building dependency tree
Reading state information... Done
Initializing package states... Done
Writing extended state information... Done
Building tag database... Done
No candidate version found for sun-java6-plugin
No candidate version found for sun-java6-plugin
No packages will be installed, upgraded, or removed.
0 packages upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0B of archives. After unpacking 0B will be used.
Writing extended state information... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
Reading extended state information
Initializing package states... Done
Building tag database... Done

Results of sudo update-java-alternatives:

zach@A3500U64:~$ sudo update-java-alternatives -a
No alternatives for apt.
No alternatives for extcheck.
No alternatives for firefox-3.0-javaplugin.so.
No alternatives for idlj.
No alternatives for javap.
No alternatives for jconsole.
No alternatives for jdb.
No alternatives for jhat.
No alternatives for jinfo.
No alternatives for jmap.
No alternatives for jps.
No alternatives for jrunscript.
No alternatives for jsadebugd.
No alternatives for jstack.
No alternatives for jstat.
No alternatives for jstatd.
No alternatives for schemagen.
No alternatives for wsgen.
No alternatives for wsimport.
No alternatives for xjc.
No alternatives for xulrunner-addons-javaplugin.so.

Revision history for this message
Launchpad Janitor (janitor) said :
#6

This question was expired because it remained in the 'Open' state without activity for the last 15 days.