Can't enable wireless card
I have a HP Pavillion DV8000 with a Broadcom BCM4318 wireless card. Cannot enable the card (hardware switch does not work). Using Unbuntu version 8.04. Tried installing b43-fwcutter, but received the following message, "E: Couldn't find package b43-fwcutter".
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Sue Brennan
- Solved:
- Last query:
- Last reply:
Revision history for this message
|
#1 |
Hi,
Please first connect your wired network adapter to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1:
If you are using the Gnome interface, open the Terminal console via "Applications-
If you are using the Unity interface, the easiest way to open the Terminal is to use the 'search' function on the dash. Or you can click on the 'More Apps' button, click on the 'See more results' by the installed section, and find it in that list of applications. A third way, available after you click on the 'More Apps' button, is to go to the search bar, and see that the far right end of it says 'All Applications'. You then click on that, and you'll see the full list. Then you can go to Accessories > Terminal after that.
So the methods in Unity are:
Dash > Search for Terminal
Dash > More Apps > 'See More Results' > Terminal
Dash > More Apps > Accessories > Terminal
Step 2: Please copy-paste the following command from the https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Regards,
Mark
Revision history for this message
|
#2 |
Get:24 http://
Get:25 http://
Get:26 http://
Get:27 http://
Get:28 http://
Get:29 http://
Get:30 http://
Fetched 9257kB in 11s (814kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree
Reading state information... Done
grep is already the newest version.
The following extra packages will be installed:
libhd13
The following NEW packages will be installed:
hwinfo libhd13
0 upgraded, 2 newly installed, 0 to remove and 430 not upgraded.
Need to get 626kB of archives.
After this operation, 1692kB of additional disk space will be used.
Do you want to continue [Y/n]? y
Get:1 http://
Get:2 http://
Fetched 626kB in 1s (439kB/s)
Selecting previously deselected package libhd13.
(Reading database ... 95678 files and directories currently installed.)
Unpacking libhd13 (from .../libhd13_
Selecting previously deselected package hwinfo.
Unpacking hwinfo (from .../hwinfo_
Setting up libhd13 (13.41-1) ...
Setting up hwinfo (13.41-1) ...
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
*-network:0
description: Network controller
product: BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller
vendor: Broadcom Corporation
physical id: 2
bus info: pci@0000:06:02.0
version: 02
width: 32 bits
clock: 33MHz
*-network:1
description: Ethernet interface
product: RTL-8139/
vendor: Realtek Semiconductor Co., Ltd.
physical id: 6
bus info: pci@0000:06:06.0
logical name: eth0
version: 10
serial: 00:0f:b0:fa:ed:bf
size: 100MB/s
capacity: 100MB/s
width: 32 bits
clock: 33MHz
*-network DISABLED
description: Wireless interface
physical id: 2
logical name: wlan0
serial: 00:14:a5:78:d7:49
bash: rfkill: command not found
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wmaster0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
auto lo
iface lo inet loopback
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: ATI Technologies Inc RS480 Host Bridge [1002:5950] (rev 01)
00:01.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a3f]
00:04.0 PCI bridge [0604]: ATI Technologies Inc RS480 PCI Bridge [1002:5a36]
00:13.0 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB Host Controller [1002:4374]
00:13.1 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB Host Controller [1002:4375]
00:13.2 USB Controller [0c03]: ATI Technologies Inc IXP SB400 USB2 Host Controller [1002:4373]
00:14.0 SMBus [0c05]: ATI Technologies Inc IXP SB400 SMBus Controller [1002:4372] (rev 11)
00:14.1 IDE interface [0101]: ATI Technologies Inc IXP SB400 IDE Controller [1002:4376]
00:14.3 ISA bridge [0601]: ATI Technologies Inc IXP SB400 PCI-ISA Bridge [1002:4377]
00:14.4 PCI bridge [0604]: ATI Technologies Inc IXP SB400 PCI-PCI Bridge [1002:4371]
00:14.5 Multimedia audio controller [0401]: ATI Technologies Inc IXP SB400 AC'97 Audio Controller [1002:4370] (rev 02)
00:14.6 Modem [0703]: ATI Technologies Inc SB400 AC'97 Modem Controller [1002:4378] (rev 02)
00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map [1022:1101]
00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller [1022:1102]
00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control [1022:1103]
01:05.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon XPRESS 200M 5955 (PCIE) [1002:5955]
06:02.0 Network controller [0280]: Broadcom Corporation BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller [14e4:4318] (rev 02)
06:04.0 CardBus bridge [0607]: Texas Instruments PCIxx21/x515 Cardbus Controller [104c:8031]
06:04.2 FireWire (IEEE 1394) [0c00]: Texas Instruments OHCI Compliant IEEE 1394 Host Controller [104c:8032]
06:04.3 Mass storage controller [0180]: Texas Instruments PCIxx21 Integrated FlashMedia Controller [104c:8033]
06:04.4 SD Host controller [0805]: Texas Instruments PCI6411/
06:06.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL-8139/
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000
H/W path Device Class Description
=======
/0 bus 309B
/0/0 memory 104KiB BIOS
/0/4 processor AMD Turion(tm) 64 Mobile Technolog
/0/4/5 memory 512KiB L2 cache
/0/4/0 memory 128KiB L1 cache
/0/4/1 memory 512KiB L2 cache
/0/c memory 512MiB System Memory
/0/c/0 memory 256MiB DIMM DRAM Synchronous
/0/c/1 memory 256MiB DIMM DRAM Synchronous
/0/100 bridge RS480 Host Bridge
/0/100/1 bridge RS480 PCI Bridge
/0/100/1/5 display Radeon XPRESS 200M 5955 (PCIE)
/0/100/4 bridge RS480 PCI Bridge
/0/100/13 bus IXP SB400 USB Host Controller
/0/100/13.1 bus IXP SB400 USB Host Controller
/0/100/13.2 bus IXP SB400 USB2 Host Controller
/0/100/14 bus IXP SB400 SMBus Controller
/0/100/14.1 scsi0 storage IXP SB400 IDE Controller
/0/100/14.1/0 /dev/sda disk 80GB FUJITSU MHV2080A
/0/100/14.1/0/1 /dev/sda1 volume 73GiB EXT3 volume
/0/100/14.1/0/2 /dev/sda2 volume 1466MiB Extended partition
/0/100/14.1/0/2/5 /dev/sda5 volume 1466MiB Linux swap / Solaris parti
/0/100/14.1/1 /dev/cdrom disk DVDRW DVR-K16
/0/100/14.3 bridge IXP SB400 PCI-ISA Bridge
/0/100/14.4 bridge IXP SB400 PCI-PCI Bridge
/0/100/14.4/2 network BCM4318 [AirForce One 54g] 802.11g
/0/100/14.4/4 bridge PCIxx21/x515 Cardbus Controller
/0/100/14.4/4.2 bus OHCI Compliant IEEE 1394 Host Cont
/0/100/14.4/4.3 storage PCIxx21 Integrated FlashMedia Cont
/0/100/14.4/4.4 system PCI6411/
/0/100/14.4/6 eth0 network RTL-8139/
/0/100/14.5 multimedia IXP SB400 AC'97 Audio Controller
/0/100/14.6 communication SB400 AC'97 Modem Controller
/0/101 bridge K8 [Athlon64/Opteron] HyperTranspo
/0/102 bridge K8 [Athlon64/Opteron] Address Map
/0/103 bridge K8 [Athlon64/Opteron] DRAM Control
/0/104 bridge K8 [Athlon64/Opteron] Miscellaneou
/1 power
/2 wlan0 network Wireless interface
Linux sbrennan-laptop 2.6.24-16-generic #1 SMP Thu Apr 10 13:23:42 UTC 2008 i686 GNU/Linux
[ 0.000000] found SMP MP-table at 000f7c70
[ 0.000000] ACPI: DMI detected: Hewlett-Packard
[ 8.299723] SMP alternatives: switching to UP code
[ 8.656017] ACPI: Looking for DSDT in initramfs... error, file /DSDT.aml not found.
[ 9.454947] ACPI: EC: non-query interrupt received, switching to interrupt mode
[ 9.521878] pnp: PnP ACPI: found 10 devices
[ 10.105047] Switched to high resolution mode on CPU 0
[ 10.343902] assign_
[ 10.698141] isapnp: No Plug & Play device found
[ 10.760728] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[ 12.664682] usbcore: registered new interface driver usbfs
[ 12.664706] usbcore: registered new interface driver hub
[ 12.677341] usbcore: registered new device driver usb
[ 12.745338] usb usb1: configuration #1 chosen from 1 choice
[ 12.745365] hub 1-0:1.0: USB hub found
[ 12.909088] usb usb2: configuration #1 chosen from 1 choice
[ 12.909114] hub 2-0:1.0: USB hub found
[ 13.024923] usb usb3: configuration #1 chosen from 1 choice
[ 13.024945] hub 3-0:1.0: USB hub found
[ 13.188621] ssb: Sonics Silicon Backplane found on PCI device 0000:06:02.0
[ 13.249105] eth0: RealTek RTL8139 at 0xa000, 00:0f:b0:fa:ed:bf, IRQ 22
[ 13.249108] eth0: Identified 8139 chip type 'RTL-8100B/8139D'
[ 13.984510] Driver 'sd' needs updating - please use bus_type methods
[ 13.984695] sda:<4>Driver 'sr' needs updating - please use bus_type methods
[ 25.522860] piix4_smbus 0000:00:14.0: Found 0000:00:14.0 device
[ 25.630716] input: Lid Switch as /devices/
[ 25.630793] ACPI: Lid Switch [LID]
[ 27.891492] Yenta: CardBus bridge found at 0000:06:04.0 [103c:309b]
[ 28.226969] sdhci: SDHCI controller found at 0000:06:04.4 [104c:8034] (rev 0)
[ 29.034139] b43-phy0: Broadcom 4318 WLAN found
[ 29.045914] ALSA /build/
[ 31.467187] lp: driver loaded but no devices found
[ 33.818495] No dock devices found.
[ 34.174040] powernow-k8: Found 1 AMD Turion(tm) 64 Mobile Technology ML-32 processors (1 cpu cores) (version 2.20.00)
[ 34.918445] apm: BIOS not found.
[ 36.209993] eth0: link up, 100Mbps, full-duplex, lpa 0x45E1
[ 36.291375] input: b43-phy0 as /devices/
[ 36.416738] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 36.416824] b43-phy0 ERROR: You must go to http://
[ 85.581129] input: b43-phy0 as /devices/
[ 85.650228] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 85.650242] b43-phy0 ERROR: You must go to http://
[ 93.743033] input: b43-phy0 as /devices/
[ 93.827090] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 93.827104] b43-phy0 ERROR: You must go to http://
[ 105.319796] eth0: no IPv6 routers present
[ 156.743028] input: b43-phy0 as /devices/
[ 156.804114] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 156.804128] b43-phy0 ERROR: You must go to http://
[ 180.279531] input: b43-phy0 as /devices/
[ 180.355908] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 180.355922] b43-phy0 ERROR: You must go to http://
[ 225.052168] input: b43-phy0 as /devices/
[ 225.117821] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 225.117834] b43-phy0 ERROR: You must go to http://
[ 247.193326] input: b43-phy0 as /devices/
[ 247.258939] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 247.258953] b43-phy0 ERROR: You must go to http://
[ 255.104949] input: b43-phy0 as /devices/
[ 255.166349] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 255.166363] b43-phy0 ERROR: You must go to http://
[ 275.191934] input: b43-phy0 as /devices/
[ 275.252843] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 275.252857] b43-phy0 ERROR: You must go to http://
[ 281.580094] input: b43-phy0 as /devices/
[ 281.641625] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 281.641639] b43-phy0 ERROR: You must go to http://
[ 297.328669] input: b43-phy0 as /devices/
[ 297.394032] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 297.394046] b43-phy0 ERROR: You must go to http://
[ 153.525765] input: b43-phy0 as /devices/
[ 153.590172] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 153.590180] b43-phy0 ERROR: You must go to http://
[ 326.000098] input: b43-phy0 as /devices/
[ 326.061714] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 326.061728] b43-phy0 ERROR: You must go to http://
[ 332.384971] input: b43-phy0 as /devices/
[ 332.446271] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 332.446284] b43-phy0 ERROR: You must go to http://
[ 484.624793] input: b43-phy0 as /devices/
[ 484.685765] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 484.685780] b43-phy0 ERROR: You must go to http://
[ 490.973873] input: b43-phy0 as /devices/
[ 491.034835] b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed.
[ 491.034849] b43-phy0 ERROR: You must go to http://
lo no wireless extensions.
eth0 no wireless extensions.
wmaster0 no wireless extensions.
wlan0 IEEE 802.11g ESSID:""
Retry min limit:7 RTS thr:off Fragment thr=2346 B
Link Quality:0 Signal level:0 Noise level:0
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0
cat: /etc/modprobe.
alias parport_lowlevel parport_pc
blacklist eth1394
# replaced by p54pci
blacklist prism54
# replaced by b43 and ssb.
blacklist bcm43xx
blacklist uart6850
09: PCI 606.0: 0200 Ethernet controller
[Created at pci.296]
UDI: /org/freedeskto
Unique ID: rBUF.B7Hk3YwZ744
Parent ID: qscc.hTSZxA6Z5F6
SysFS ID: /devices/
SysFS BusID: 0000:06:06.0
Hardware Class: network
Model: "Hewlett-Packard Company RTL-8139/
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8139 "RTL-8139/
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x309b
Revision: 0x10
Driver: "8139too"
Driver Modules: "8139too"
Device File: eth0
I/O Ports: 0xa000-0xafff (rw)
Memory Range: 0xc020a400-
IRQ: 22 (13265 events)
HW Address: 00:0f:b0:fa:ed:bf
Link detected: yes
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: 8139too is active
Driver Activation Cmd: "modprobe 8139too"
Driver Info #1:
Driver Status: 8139cp is active
Driver Activation Cmd: "modprobe 8139cp"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #22 (PCI bridge)
14: PCI 602.0: 0280 Network controller
[Created at pci.296]
UDI: /org/freedeskto
Unique ID: 2i_g.+HoqxypXtRE
Parent ID: qscc.hTSZxA6Z5F6
SysFS ID: /devices/
SysFS BusID: 0000:06:02.0
Hardware Class: network
Model: "Hewlett-Packard Company BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4318 "BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x1355
Revision: 0x02
Driver: "b43-pci-bridge"
Driver Modules: "ssb"
Memory Range: 0xc0204000-
IRQ: 19 (no events)
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: ssb is active
Driver Activation Cmd: "modprobe ssb"
Driver Info #1:
Driver Status: bcm43xx is not active
Driver Activation Cmd: "modprobe bcm43xx"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #22 (PCI bridge)
cat: /var/lib/
Module Size Used by
ipv6 267780 8
af_packet 23812 2
radeon 124192 2
drm 82580 3 radeon
rfkill_input 5504 0
ppdev 10372 0
powernow_k8 16704 0
cpufreq_stats 7104 0
cpufreq_ondemand 9740 1
freq_table 5536 3 powernow_
cpufreq_userspace 5284 0
cpufreq_powersave 2688 0
cpufreq_
container 5632 0
dock 11280 0
sbs 15112 0
sbshc 7680 1 sbs
iptable_filter 3840 0
ip_tables 14820 1 iptable_filter
x_tables 16132 1 ip_tables
sbp2 24072 0
parport_pc 36260 0
lp 12324 0
parport 37832 3 ppdev,parport_pc,lp
joydev 13120 0
pcmcia 40876 0
arc4 2944 2
ecb 4480 2
blkcipher 8324 1 ecb
snd_atiixp 21388 3
snd_seq_dummy 4868 0
serio_raw 7940 0
snd_seq_oss 35584 0
snd_seq_midi 9376 0
evdev 13056 23
b43 115104 0
psmouse 40336 0
snd_rawmidi 25760 1 snd_seq_midi
rfkill 8592 18 rfkill_input,b43
snd_atiixp_modem 17544 0
snd_ac97_codec 101028 2 snd_atiixp,
snd_seq_midi_event 8320 2 snd_seq_
mac80211 165652 1 b43
ac97_bus 3072 1 snd_ac97_codec
snd_pcm_oss 42144 0
snd_mixer_oss 17920 1 snd_pcm_oss
cfg80211 15112 1 mac80211
pcspkr 4224 0
snd_seq 54224 6 snd_seq_
snd_seq_device 9612 5 snd_seq_
led_class 6020 1 b43
k8temp 6656 0
input_polldev 5896 1 b43
snd_pcm 78596 4 snd_atiixp,
snd_timer 24836 2 snd_seq,snd_pcm
snd 56996 18 snd_atiixp,
sdhci 19076 0
soundcore 8800 1 snd
snd_page_alloc 11400 3 snd_atiixp,
tifm_7xx1 8576 0
mmc_core 51460 1 sdhci
tifm_core 11012 1 tifm_7xx1
yenta_socket 27276 1
rsrc_nonstatic 13696 1 yenta_socket
pcmcia_core 40596 3 pcmcia,
video 19856 0
output 4736 1 video
battery 14212 0
ac 6916 0
wmi_acer 9644 0
button 9232 0
i2c_piix4 9612 0
i2c_core 24832 1 i2c_piix4
shpchp 34452 0
pci_hotplug 30880 1 shpchp
ati_agp 9996 0
agpgart 34760 2 drm,ati_agp
ext3 136712 1
jbd 48404 1 ext3
mbcache 9600 1 ext3
sg 36880 0
sr_mod 17956 0
cdrom 37408 1 sr_mod
sd_mod 30720 3
atiixp 5648 0 [permanent]
ide_core 113996 1 atiixp
pata_atiixp 8960 2
8139too 27520 0
ata_generic 8324 0
8139cp 24704 0
mii 6400 2 8139too,8139cp
ohci1394 33584 0
pata_acpi 8320 0
ieee1394 93752 2 sbp2,ohci1394
ssb 32260 1 b43
libata 159344 3 pata_atiixp,
scsi_mod 151436 5 sbp2,sg,
ehci_hcd 37900 0
ohci_hcd 25348 0
usbcore 146028 3 ehci_hcd,ohci_hcd
thermal 16796 0
processor 36872 3 powernow_k8,thermal
fan 5636 0
fbcon 42912 0
tileblit 3456 1 fbcon
font 9472 1 fbcon
bitblit 6784 1 fbcon
softcursor 3072 1 bitblit
fuse 50580 3
Revision history for this message
|
#3 |
Hi,
Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).
The error "b43-phy0 ERROR: Firmware file "b43/ucode5.fw" not found or load failed" should mean that b43-fwcutter is not installed yet on your pc. And that means that the Broadcom firmware for your wireless card is not loaded or installed yet.
Please proceed with the following commands:
sudo apt-get update
sudo apt-get install b43-fwcutter
b43-fwcutter exists in the Ubuntu repositories, but you will need a working wired Internet connection in Ubuntu in order to locate it and install it.
The only way to do that - in your case - is to connect the pc to the wireless router using a LAN cable, instead of using wireless.
After installing b43-fwcutter, REBOOT and then retest wireless.
Regards,
Mark
Revision history for this message
|
#4 |
It appears to have worked. I have connected via wireless even though I needed to connect manually, but it is certainly better than where I was before. Thanks for your help.