Ubuntu
apport package

How to find crash reports in Launchpad

Asked by BearT

On one computer running Precise there seems to be a problem with ghostscript and crash reports are (regularly) sent. From what I read I got the impression these crashes are simply added as new bugs in Launchpad, but I could not find entries that seem to be connected to the crash reports I've sent. Neither searching for gs or /usr/bin/gs or ghostscript did find anything useful nor did I find any information when sending the crash report that says where to find the bug entry.

Am I missing some information or search option, or is it really that hard to find your own crash reports?

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BearT
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Revision history for this message
Sam_ (and-sam) said : 		#1

There've been some changes regarding apport and whoopsie.
http://irclogs.ubuntu.com/2012/05/29/%23ubuntu-desktop.html#t13:08

Anyway your account page doesn't display any bug report assigned to ghostscript.

Revision history for this message
Sam_ (and-sam) said : 		#2

If there're crash reports in /var/crash they can be submitted with apport by right click context menu.
Or via terminal:
ubuntu-bug ghostscript
or
ubuntu-bug <path_of_crash_file>

Revision history for this message
BearT (beart) said : 		#3

Thanks for the explanations. There are crashes in /var/crash/ and i tried to upload them (again) using
ubuntu-bug <path_of_crash_file>
as you explained and the crash report had been sent again (as far as I can tell) but I still could not find it associated to my account.

But by reading the details of the crash report I could find entries with the same or a similar name, so I think at least I found a valid and open ticket, that seems to be describing my problem. So I'm now following #888898.

Still I'd like to suggest a confirmation message after a crash report has been sent containing a link to the launchpad entry generated of an error message otherwise. At the moment the window simply closes, so it might be possible that sending the reports failed (though I have some *.crash and some *.uploaded files in /var/crash/).

Anyway, I consider this question done since I found a ticket that I can follow.
Thanks for your help.

Revision history for this message
Sam_ (and-sam) said : 		#4

BearT, fyi.
https://answers.launchpad.net/ubuntu/+source/apport/+question/198015