Can't see you tube or bbc iplayer

run this command hope it will work

export XLIB_SKIP_ARGB_VISUALS=1 && firefox

Thanks
Jeet

Hi Jeet
is there a way that you can tell me this that is suitable for someone who hasn't a clue what to do? I don't know how to run a command. I don't even know how to get started.

Thanks

Barbara

ok try this

CLTR+ALT+T (it will open a terminal for you )

then copy paste following command

sudo aptitude purge mozilla-plugin-gnash

it will ask you for password please provide your password by which you logged in.

then start firefox .. hope it will work

Cheers
Jeet

Thanks for your help. I got the terminal opened and pasted in the command. Unfortunately when it asked for a password and I typed in the one I logged in with it told me it was incorrect on three attempts and when I tried again the same.

Where do I go from here?

Barbara

Hello again.
I managed to do what you said and got the password to work this time but it hasn't made any difference to the you tube.. Still not working.

When i was trying myself I did install gnash but it didn't help and I removed it.

Looking forward to hearing if you have any more advice. I was wondering if I reinstalled Ubuntu it would help. I'm not sure how to do it though.

best wishes

Barbara

Now I have done an upgrade to 11.04 and still no you tube. Just to be sure I opened the terminal and pasted the command again. No you tube still. I'm still hoping for some help.

Cheers

Barbara

ok try this command

mv ~/.mozilla/firefox ~/.mozilla/firefox_old

after issuing that command ... restart your firefox !!

if not succeeded, Can you give the output of:

lsb_release -a; uname -a; dpkg -l | egrep 'flash|gnash|swf|spark'

Thanks

please avoid my comment #7 and #8 wrongly pasted here please consider #9 and provide output

thanks and sorry for inconvenience

Hi Jeet

I opened a terminal and pasted in the command at #9. Is that what I should have done?

It hasn't worked.

Can you think of anything else?

Cheers

Barbara

This is the message fro the terminal

b@b-desktop:~$ lsb_release -a; uname -a; dpkg -l | egrep 'flash|gnash|swf|spark'No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 11.04
Release: 11.04
Codename: natty
Linux b-desktop 2.6.38-14-generic #58-Ubuntu SMP Tue Mar 27 18:48:46 UTC 2012 i686 athlon i386 GNU/Linux
ii adobe-flash-properties-gtk 11.2.202.233-0natty1 GTK+ control panel for Adobe Flash Player plugin version 11
ii adobe-flashplugin 11.2.202.233-0natty1 Adobe Flash Player plugin version 11
rc flashplugin-installer 10.2.152.27ubuntu0.10.04.1 Adobe Flash Player plugin installer
rc gnash-common 0.8.7-0ubuntu1 free SWF movie player - common files/libraries
b@b-desktop:~$

cheers

Barbara

Thank you so much Jeet. It's working now.

Best wishes

Barbara