Ubuntu
adobe-flashplugin package

Adobe not recognized

Asked by stoutimore

My issue is like #176536. I have Oneiric.

Things worked okay until a couple of weeks ago. Now I'm get error messages saying "Adobe required . . ." but synaptic shows I have it installed. Synaptic shows I have version 11, but Firefox shows 9.4 in its plugin options.

I ran through the terminal proceedures in #176536 without any luck. Then installed Chromium to see if it presents the same issues. It does. A pay site I use, www.Ancestry.com, won't let me view pdf docs at all. Some free sites let me view Adobe docs, but the font sizes are erratic. If I select to view them with Evince, they show perfectly. Any suggestions?

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stoutimore
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actionparsnip (andrew-woodhead666) said : 		#1

Can you give the output of:

lsb_release -a; uname -a; dpkg -l | egrep 'flash|gnash|swf|spark'

Thanks

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stoutimore (stoutimore) said : 		#2

LSB Version: core-2.0-ia32:core-2.0-noarch:core-3.0-ia32:core-3.0-noarch:core-3.1-ia32:core-3.1-noarch:core-3.2-ia32:core-3.2-noarch:core-4.0-ia32:core-4.0-noarch:printing-3.2-ia32:printing-3.2-noarch:printing-4.0-ia32:printing-4.0-noarch
Distributor ID: Ubuntu
Description: Ubuntu 11.10
Release: 11.10
Codename: oneiric
Linux johnlinux-desktop 3.0.0-14-generic #23-Ubuntu SMP Mon Nov 21 20:34:47 UTC 2011 i686 i686 i386 GNU/Linux
ii adobe-flash-properties-gtk 11.1.102.62-0oneiric1 GTK+ control panel for Adobe Flash Player plugin version 11
ii adobe-flashplugin 11.1.102.62-0oneiric1 Adobe Flash Player plugin version 11
ii browser-plugin-gnash 0.8.10~git20110618-3ubuntu1 GNU Shockwave Flash (SWF) player - Plugin for Mozilla and derivatives
ii gnash 0.8.10~git20110618-3ubuntu1 GNU Shockwave Flash (SWF) player
ii gnash-common 0.8.10~git20110618-3ubuntu1 GNU Shockwave Flash (SWF) player - Common files/libraries
ii mozilla-plugin-gnash 0.8.10~git20110618-3ubuntu1 dummy package for renaming to browser-plugin-gnash

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actionparsnip (andrew-woodhead666) said : 		#3

As I thought, too many plugins. If yuo install more than one plugin, they conflict and you get nothing. If you run:

sudo apt-get --purge remove adobe-flash-properties-gtk adobe-flashplugin browser-plugin-gnash gnash gnash-common mozilla-plugin-gnash; sudo apt-get --purge autoremove

It will remove ALL flash, you can then run:

sudo apt-get clean; sudo apt-get update; sudo apt-get install flashplugin-installer

And you will only have Adobe Flash (Adobe is a company, not a product so you cannot install Adobe, you can however install Adobe flash. By the same token you cannot install Microsoft, but you can install Microsoft Office XP etc).

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stoutimore (stoutimore) said : 		#4

That did the trick. Thank's a million! When you open a document with Adobe in Ancestry.com, you get a floating box that says: "You've been selected to try our new image viewer." Looking back on it, I'll bet I checked the box. Now I know better. Thanks again.