Camera Problems

Asked by Mike Brown

I have a HP photosmart M23 and I am unable to mount the camera.

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David Tomaschik (matir) said :
#1

Do you receive any error messages? What steps do you take when you attempt to mount it? What do lsusb and dmesg show?

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Mike Brown (mslorteau) said :
#2

All that shows up is: Unable to mount media. There is probably no media in the drive.

lsusb:Bus 005 Device 002: ID 04a9:10c3 Canon, Inc.
Bus 005 Device 001: ID 0000:0000
Bus 004 Device 003: ID 03f0:4002 Hewlett-Packard PhotoSmart 720 / PhotoSmart 935 (storage)
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 001: ID 0000:0000
Bus 001 Device 001: ID 0000:0000

dmesg:[ 4276.540110] end_request: I/O error, dev sdb, sector 39
[ 4276.671178] sd 5:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current]
[ 4276.671188] : Add. Sense: Logical unit not ready, manual intervention required
[ 4276.671194] end_request: I/O error, dev sdb, sector 0
[ 4276.671197] printk: 773 messages suppressed.
[ 4276.671200] Buffer I/O error on device sdb, logical block 0
[ 4276.677774] sd 5:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current]
[ 4276.677782] : Add. Sense: Logical unit not ready, manual intervention required
[ 4276.677787] end_request: I/O error, dev sdb, sector 0
[ 4276.785531] sd 5:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current]
[ 4276.785541] : Add. Sense: Logical unit not ready, manual intervention required
[ 4276.785547] end_request: I/O error, dev sdb, sector 1
[ 4276.818460] sd 5:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current]
[ 4276.818470] : Add. Sense: Logical unit not ready, manual intervention required
[ 4276.818476] end_request: I/O error, dev sdb, sector 0

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Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.