No sound after initial install of Ubuntu 7.10

Asked by Mark

I followed all the steps in the Debugging Sound Problems community document. It seems that the correct Ubuntu Audio Driver loaded on my Compaq Presario 2701US Laptop that's several years old. On the HP Website it lists the following information about the Windows XP Audio Driver:

ADI SoundMax AC97 Integrated Digital Audio Driver
Compaq Presario 2701US Notebook PC
Release Date: 2002-01-16 Version: 5.12.01.3032 A

I don't know what to do next. I didn't see how to attach a file, so below is the output from the Automatic Sound Information Script that was saved in alsa.info.txt

name=mark&type=33&description=/tmp/alsa-info.txt&expiry=&s=Submit+Post&content=
!!################################
!!ALSA Information Script v 0.4.34
!!################################

!!Script ran on: Mon Dec 10 21:25:09 EST 2007

!!Linux Distribution
!!------------------

Ubuntu 7.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 7.10"

!!Kernel Information
!!------------------

Kernel release: 2.6.22-14-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.14
Library version:
Utilities version: 1.0.14

!!Loaded ALSA modules
!!-------------------

snd_intel8x0

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [I82801CAICH3 ]: ICH - Intel 82801CA-ICH3
                      Intel 82801CA-ICH3 with AD1886 at irq 5

!!PCI Soundcards installed in the system
!!--------------------------------------

00:1f.5 Multimedia audio controller: Intel Corporation 82801CA/CAM AC'97 Audio Controller (rev 01)
03:00.0 Ethernet controller: Atheros Communications, Inc. AR5212/AR5213 Multiprotocol MAC/baseband processor (rev 01)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

00:1f.5 0401: 8086:2485 (rev 01)
 Subsystem: 0e11:007b

!!Modprobe options (Sound related)
!!--------------------------------

snd-bt87x: index=-2
snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388

!!Loaded sound module options
!!--------------------------

!!Module: snd_intel8x0
ac97_clock : 0
ac97_quirk : <NULL>
buggy_irq : N
buggy_semaphore : N
enable : N
id : <NULL>
index : -1
joystick : 0
spdif_aclink : 0
xbox : N

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 7 2007-12-10 20:39 /dev/snd/controlC0
crw-rw---- 1 root audio 116, 6 2007-12-10 20:39 /dev/snd/pcmC0D0c
crw-rw---- 1 root audio 116, 5 2007-12-10 20:39 /dev/snd/pcmC0D0p
crw-rw---- 1 root audio 116, 4 2007-12-10 20:39 /dev/snd/pcmC0D1c
crw-rw---- 1 root audio 116, 3 2007-12-10 20:39 /dev/snd/seq
crw-rw---- 1 root audio 116, 2 2007-12-10 20:39 /dev/snd/timer

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: I82801CAICH3 [Intel 82801CA-ICH3], device 0: Intel ICH [Intel 82801CA-ICH3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: I82801CAICH3 [Intel 82801CA-ICH3], device 0: Intel ICH [Intel 82801CA-ICH3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: I82801CAICH3 [Intel 82801CA-ICH3], device 1: Intel ICH - MIC ADC [Intel 82801CA-ICH3 - MIC ADC]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [I82801CAICH3]

Simple mixer control 'Master',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 63
  Mono:
  Front Left: Playback 51 [81%] [-18.00dB] [on]
  Front Right: Playback 51 [81%] [-18.00dB] [on]
Simple mixer control 'Master Mono',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 31
  Mono: Playback 25 [81%] [-9.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 63
  Mono:
  Front Left: Playback 45 [71%] [-21.00dB] [on]
  Front Right: Playback 45 [71%] [-21.00dB] [on]
Simple mixer control '3D Control - Center',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 15
  Mono: 2 [13%]
Simple mixer control '3D Control - Depth',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 15
  Mono: 2 [13%]
Simple mixer control '3D Control - Switch',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'PCM',0
  Capabilities: pvolume pswitch pswitch-joined
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 25 [81%] [3.00dB] [on]
  Front Right: Playback 25 [81%] [3.00dB] [on]
Simple mixer control 'PCM Out Path & Mute',0
  Capabilities: enum
  Items: 'pre 3D' 'post 3D'
  Item0: 'pre 3D'
Simple mixer control 'Line',0
  Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 9 [29%] [-21.00dB] [on] Capture [off]
  Front Right: Playback 9 [29%] [-21.00dB] [on] Capture [off]
Simple mixer control 'CD',0
  Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 25 [81%] [3.00dB] [on] Capture [off]
  Front Right: Playback 25 [81%] [3.00dB] [on] Capture [off]
Simple mixer control 'Mic',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch cswitch-exclusive
  Capture exclusive group: 0
  Playback channels: Mono
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono: Playback 10 [32%] [-19.50dB] [on]
  Front Left: Capture [on]
  Front Right: Capture [on]
Simple mixer control 'Mic Boost (+20dB)',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Mic Select',0
  Capabilities: enum
  Items: 'Mic1' 'Mic2'
  Item0: 'Mic1'
Simple mixer control 'Video',0
  Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 6 [19%] [-25.50dB] [off] Capture [off]
  Front Right: Playback 6 [19%] [-25.50dB] [off] Capture [off]
Simple mixer control 'Phone',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined cswitch cswitch-exclusive
  Capture exclusive group: 0
  Playback channels: Mono
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono: Playback 6 [19%] [-25.50dB] [off]
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958 Playback AC97-SPSA',0
  Capabilities: volume volume-joined
  Playback channels: Mono
  Capture channels: Mono
  Limits: 0 - 3
  Mono: 1 [33%]
Simple mixer control 'PC Speaker',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 15
  Mono: Playback 4 [27%] [-33.00dB] [on]
Simple mixer control 'Aux',0
  Capabilities: pvolume pswitch pswitch-joined cswitch cswitch-exclusive
  Capture exclusive group: 0
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Front Left: Playback 6 [19%] [-25.50dB] [off] Capture [off]
  Front Right: Playback 6 [19%] [-25.50dB] [off] Capture [off]
Simple mixer control 'Mono Output Select',0
  Capabilities: enum
  Items: 'Mix' 'Mic'
  Item0: 'Mix'
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch cswitch-joined
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 15
  Front Left: Capture 0 [0%] [0.00dB] [on]
  Front Right: Capture 0 [0%] [0.00dB] [on]
Simple mixer control 'Mix',0
  Capabilities: cswitch cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Front Left - Front Right
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'Mix Mono',0
  Capabilities: cswitch cswitch-exclusive
  Capture exclusive group: 0
  Capture channels: Front Left - Front Right
  Front Left: Capture [off]
  Front Right: Capture [off]
Simple mixer control 'External Amplifier',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]

!!All Loaded Modules
!!------------------

Module
ipv6
wlan_tkip
af_packet
radeon
drm
rfcomm
l2cap
bluetooth
ppdev
speedstep_ich
speedstep_lib
cpufreq_userspace
cpufreq_ondemand
cpufreq_stats
freq_table
cpufreq_conservative
cpufreq_powersave
sbs
container
bay
video
button
dock
ac
battery
nls_iso8859_1
nls_cp437
vfat
fat
sbp2
lp
wlan_scan_sta
ath_rate_sample
ath_pci
wlan
joydev
ath_hal
snd_intel8x0
snd_ac97_codec
ac97_bus
snd_pcm_oss
snd_mixer_oss
snd_pcm
snd_seq_dummy
snd_seq_oss
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
pcmcia
snd_timer
snd_seq_device
parport_pc
parport
pcspkr
yenta_socket
rsrc_nonstatic
pcmcia_core
psmouse
serio_raw
snd
soundcore
snd_page_alloc
iTCO_wdt
iTCO_vendor_support
shpchp
pci_hotplug
intel_agp
agpgart
evdev
ext3
jbd
mbcache
sg
sr_mod
cdrom
sd_mod
ata_generic
floppy
ata_piix
libata
scsi_mod
e100
mii
ohci1394
ieee1394
uhci_hcd
usbcore
thermal
processor
fan
fuse
apparmor
commoncap

Question information

Language:
English Edit question
Status:
Expired
For:
Ubuntu Edit question
Assignee:
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Last query:
Last reply:

This question was originally filed as bug #175457.

Revision history for this message
Daniel T Chen (crimsun) said :
#1

Mixer setting(s) needs to be adjusted.

Please mute 'External Amplifier' and 'IEC958'.

Revision history for this message
Mark (mge7272-ubuntu) said :
#2

I turned off the "External Amplifier" and "IEC958" using the Switches Tab in the GUI for Volume, but I still have no sound. Do you have any other suggestions or diagnostics I could run to help debug the problem further? Thanks in advance.

Revision history for this message
Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Mark (mge7272-ubuntu) said :
#4

I still don't have any sound when using Ubuntu 7.10. I've got a dual-boot setup with Windows XP and the sound works fine in XP. Does anyone else have any suggestions to debug this problem? I'd really like to stay with Ubuntu, but I need sound.

Revision history for this message
Launchpad Janitor (janitor) said :
#5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.