HPLIP

Hp-systray on my desktop

Asked by EAA webmaster

hi there:
when I try to followed some instractions this is what's happen:

alf@alf-laptop:~$ hp-systray --qt4

HP Linux Imaging and Printing System (ver. 2.8.10)
System Tray Status Service ver. 2.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Qt4 support is unfinished and unsupported. Please use Qt3 mode (if avail).
error: Unable to load Qt4 support. Is it installed?
Traceback (most recent call last):
  File "/usr/bin/hp-systray", line 126, in <module>
    import hpdio
ImportError: No module named hpdio

Of course I still have the same problem and the HP-systray is on the desktop

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Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Please run hp-check -t and post the output.

Thanks!

Aaron

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#2

We may have the the problem with this, please email me directly (<email address hidden>) and I'll email you a patch to try.

Thanks!

Aaron

Revision history for this message
EAA webmaster (webmaster-eaa) said : 		#3

Hi Aaron and thank you for your time:
there are some conection errors but it is because this is an office and This computer has several HP printers installed.
3 errors are looking for printers that this computer use and the warming (warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.)

This is the full report:
~$ hp-check -t

HP Linux Imaging and Printing System (ver. 2.8.10)
Dependency/Version Check Utility ver. 14.1

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux alf-laptop 2.6.24-19-generic #1 SMP Wed Aug 20 17:53:40 UTC 2008 x86_64 GNU/Linux

Distribution:
ubuntu 8.04

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt 3.x version...
OK, version 3.17 installed.

Checking PyQt 4.x version...

Checking for CUPS...
Status: scheduler is running
Version: 1.3.7
error_log is set to level: debug

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.82.4

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-ddk - CUPS driver development kit...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: dbus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt 3- Qt interface for Python (for Qt version 3.x)...
OK, found.

Checking for dependency: PyQt 4- Qt interface for Python (for Qt version 4.x)...
OK, found.

Checking for dependency: python-ctypes - A foreign function library for Python...
OK, found.

Checking for dependency: python-dbus - Python bindings for dbus...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 2.8.10 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=2.8.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hpijs/HP
ppdbase=/usr/share/ppd/hpijs
doc=/usr/share/doc/hplip-2.8.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp/

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=yes
internal-tag=2.8.10.33
restricted-build=no
ui-toolkit=qt3

Current contents of '~/.hplip/hplip.conf' file:
[last_used]
printer_name = Officejet_J6400
device_uri = hp:/net/Officejet_J6400_series?ip=192.168.0.114

[commands]
fax = hp-sendfax -d %FAX_URI%
cpy = hp-makecopies -d %DEVICE_URI%
scan = xsane -V %SANE_URI%
prnt = hp-print -p%PRINTER%
pcard_int = True
prnt_int = True
pcard = hp-unload -d %DEVICE_URI%
scan_int = False
fax_int = True
cpy_int = True

[alerts]
email_from_address =
email_alerts = False
email_to_addresses =

[installation]
version = 2.8.10.33
date_time = 11/11/08 06:56:10

[refresh]
rate = 30
enable = True
type = 0

-------------------------------
| DISCOVERED PARALLEL DEVICES |
 -------------------------------

No devices found.

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

HP_LaserJet_4100
----------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/net/HP_LaserJet_4100_Series?ip=192.168.0.62
PPD: /etc/cups/ppd/HP_LaserJet_4100.ppd
PPD Description: HP LaserJet 4100 Series v.3010.107 Postscript (recommended)
Printer status: printer HP_LaserJet_4100 is idle. enabled since Mon 03 Nov 2008 10:57:35 EST
error: Unable to communicate with device (code=12): hp:/net/HP_LaserJet_4100_Series?ip=192.168.0.62

Officejet_J6400
---------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/net/Officejet_J6400_series?ip=192.168.0.114
PPD: /etc/cups/ppd/Officejet_J6400.ppd
PPD Description: HP Officejet j6400 series Foomatic/hpijs, hpijs 2.8.10
Printer status: printer Officejet_J6400 is idle. enabled since Mon 10 Nov 2008 21:22:24 EST
Communication status: Good

Officejet_J6400_fax
-------------------
Type: Fax
Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
Device URI: hpfax:/net/Officejet_J6400_series?ip=192.168.0.114
PPD: /etc/cups/ppd/Officejet_J6400_fax.ppd
PPD Description: HP Fax
Printer status: printer Officejet_J6400_fax is idle. enabled since Sat 01 Nov 2008 16:06:50 EST
Communication status: Good

Officejet_J6400_series
----------------------
Type: Printer
Installed in HPLIP?: Yes, using the hp: CUPS backend.
Device URI: hp:/usb/Officejet_J6400_series?serial=MY8491B26T058J
PPD: /etc/cups/ppd/Officejet_J6400_series.ppd
PPD Description: HP Officejet j6400 series Foomatic/hpijs, hpijs 2.8.10
Printer status: printer Officejet_J6400_series is idle. enabled since Mon 10 Nov 2008 21:26:02 EST
error: Unable to communicate with device (code=12): hp:/usb/Officejet_J6400_series?serial=MY8491B26T058J
error: Device not found

Officejet_J6400_series_fax
--------------------------
Type: Fax
Installed in HPLIP?: Yes, using the hpfax: CUPS backend.
Device URI: hpfax:/usb/Officejet_J6400_series?serial=MY8491B26T058J
PPD: /etc/cups/ppd/Officejet_J6400_series_fax.ppd
PPD Description: HP Fax
Printer status: printer Officejet_J6400_series_fax is idle. enabled since Mon 10 Nov 2008 21:26:02 EST
error: Unable to communicate with device (code=12): hpfax:/usb/Officejet_J6400_series?serial=MY8491B26T058J
error: Device not found

PDF
---
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: cups-pdf:/
PPD: /etc/cups/ppd/PDF.ppd
PPD Description: Generic PDF file generator
Printer status: printer PDF is idle. enabled since Wed 23 Apr 2008 04:12:00 EST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/net/Officejet_J6400_series?ip=192.168.0.114' is a Hewlett-Packard Officejet_J6400_series all-in-one
device `v4l:/dev/video0' is a Noname USB2.0 1.3M UVC WebCam virtual device

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

-----------
| SUMMARY |
 -----------

error: 4 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#4

Everything looks good.

Sorry I'm not clear on what problem you are having now. :)

A

Revision history for this message
EAA webmaster (webmaster-eaa) said : 		#5

the problem is the HP-systray icon is on my desktop and not in -qt4. I can put it in -qt4.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#6

Ah okay.

Well if you copy the file I sent you and then run with the qt4 option it should work. (Assuming you have qt4 installed.) I just tested it and it's working okay for me.

No luck with the file?

A

Revision history for this message
EAA webmaster (webmaster-eaa) said : 		#7

The following is what I did. there are errors because I'm a human being and I'm not an expert in linux.

alf@alf-laptop:~$ sudo apt-get install python-qt4
Reading package lists... Done
Building dependency tree
Reading state information... Done
python-qt4 is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
alf@alf-laptop:~$ ps ax | grep hp-systray
 7609 pts/0 S 0:00 python /usr/bin/hp-systray --qt4
 7614 pts/0 S+ 0:00 grep hp-systray
alf@alf-laptop:~$ hp-systray --qt4

HP Linux Imaging and Printing System (ver. 2.8.10)
System Tray Status Service ver. 2.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Qt4 support is unfinished and unsupported. Please use Qt3 mode (if avail).
error: Unable to load Qt4 support. Is it installed?
alf@alf-laptop:~$ Traceback (most recent call last):
  File "/usr/bin/hp-systray", line 126, in <module>
    import hpdio
ImportError: No module named hpdio

                                                                     Now is when I copied HPDIO like superuser.
alf@alf-laptop:~$ hp-systray --qt4

HP Linux Imaging and Printing System (ver. 2.8.10)
System Tray Status Service ver. 2.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Qt4 support is unfinished and unsupported. Please use Qt3 mode (if avail).
error: Unable to load Qt4 support. Is it installed?
alf@alf-laptop:~$ ps ax | grep hp-systray
 7609 pts/0 S 0:00 python /usr/bin/hp-systray --qt4
 7616 pts/0 S 0:00 python /usr/bin/hp-systray --qt4
 7674 pts/0 S 0:00 python /usr/bin/hp-systray --qt4
 7675 pts/0 S 0:00 python /usr/bin/hp-systray --qt4
 7677 pts/0 R+ 0:00 grep hp-systray
alf@alf-laptop:~$ sudo kill 7609
alf@alf-laptop:~$ sudo kill 7616
alf@alf-laptop:~$ sudo kill 7675
alf@alf-laptop:~$ pa ax | grep hp-systray
bash: pa: command not found
alf@alf-laptop:~$ ps ax | grep hp-systray
 7674 pts/0 S 0:00 python /usr/bin/hp-systray --qt4
alf@alf-laptop:~$ sudo kill 7674
alf@alf-laptop:~$ ps ax | grep hp-systray
 7688 pts/0 R+ 0:00 grep hp-systray
alf@alf-laptop:~$ rm -f /home/usr/hplip/hp-systray.lock
alf@alf-laptop:~$ hp-systray --qt4

HP Linux Imaging and Printing System (ver. 2.8.10)
System Tray Status Service ver. 2.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Qt4 support is unfinished and unsupported. Please use Qt3 mode (if avail).
error: Unable to load Qt4 support. Is it installed?
alf@alf-laptop:~$ rm -f /home/usr/.hplip/hp-systray.lock
alf@alf-laptop:~$ ps ax | grep hp-systray
 7704 pts/0 S 0:00 python /usr/bin/hp-systray --qt4
 7705 pts/0 S 0:00 python /usr/bin/hp-systray --qt4
 7708 pts/0 R+ 0:00 grep hp-systray
alf@alf-laptop:~$ sudo kill 7704
alf@alf-laptop:~$ sudo kill 7705
alf@alf-laptop:~$ ps ax | grep hp-systray
 7712 pts/0 S+ 0:00 grep hp-systray
alf@alf-laptop:~$ rm -f /home/usr/.hplip/hp-systray.lock
alf@alf-laptop:~$ hp-systray --qt4

HP Linux Imaging and Printing System (ver. 2.8.10)
System Tray Status Service ver. 2.0

Copyright (c) 2001-8 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Qt4 support is unfinished and unsupported. Please use Qt3 mode (if avail).
error: Unable to load Qt4 support. Is it installed?

What did I do wrong?
Do I need something more?

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#8

The file actually needs to go in /usr/share/hplip/

try (where the hpdio.py file is lcoated)

sudo cp hpdio.py /usr/share/hplip/hpdio.py

Hope this helps.

Aaron

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