ubuntu 8.04 crashes during shutdown

Bug #208479 reported by Mister-EL
30
Affects Status Importance Assigned to Milestone
Ubuntu
Expired
Undecided
Unassigned

Bug Description

During the shutdown process ubuntu crashes without any reports.
The screen is black and the system doesen't react on any input and the fan is running.

I test with kubuntu 8.04 beta amd64 and with
ubuntu 8.04 beta i386

The system is a Lenovo T61.

I have no problems with ubuntu 7.10 i386 and amd64

Tags: hardy
Revision history for this message
Snu (snu-snuq) wrote :

I have this same problem with Kubuntu 8.04 on my Acer Aspire 5100 laptop. Fresh install.
'shutdown -r now' seems to work properly tho.

Revision history for this message
madran (orcun-madran) wrote :

Hi all,

I have the same problem with my Keysmart notebook (Intel Centrino 1.6). Also I have no problems about shutting down with ubuntu 7.10

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Sayrux (sayrux83) wrote :

Hi.

I have the same problem with ubuntu 8.04 beta i386 on my Toshiba satellite A30 714

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7bf (seb332) wrote :

hi,

same Problem here. i386, 2500+ Athlon, nforce2.

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Sayrux (sayrux83) wrote :

This also happens sometimes when pressed Ctrl + Alt + F1, i have a i915 in my notebook

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khourie (khourie2000) wrote :

same problem with dell 700m. How can we correct this

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yuce (tklx) wrote :

Same on Dell Latitude D505. It was perfectly working on 7.10.

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evcz (evolutioncrazy) wrote :

just found this now, having the same problem, reported the bug there: https://bugs.launchpad.net/ubuntu/+bug/222056, sorry for the dupe :(

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Bijal (r3dz3r0) wrote :

I aswell have the same issue on my IBM Z60m with a fresh install of kubuntu 8.04. As stated above "shutdown -r now" does the trick.

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khourie (khourie2000) wrote :

The command "shutdown -r now" did the trick. all options for powering down dell 700m are working.

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yuce (tklx) wrote :

After "shutdown -r now", I can restart the system using the menu, but after restarting the system a few times using the menu, the problem appears again!

Revision history for this message
evcz (evolutioncrazy) wrote :

Are you doing a

sudo shutdown -r now

from a console (within your user session)?

I've tried that, but "crashed" (screen black and computer stop responding) in the same way it does when i click on the power icon and select "shutdown" :(

Revision history for this message
evcz (evolutioncrazy) wrote :

This one (Option "ForceEnablePipeA" "true")

https://bugs.launchpad.net/debian/+source/xserver-xorg-video-intel/+bug/138256/comments/71

fixed for me :)

Revision history for this message
khourie (khourie2000) wrote :

Did this (Option "ForceEnablePipeA" "true") work. In my xorg.conf I do not have the code "driver intel" so I omitted it and typed Option ("ForceEnablePipeA" "true") instead. Is this correct.

Revision history for this message
khourie (khourie2000) wrote :

I went ahead and tried the code. It seems okay, but I'll continue to test. My question is what does " ForceEnablePipeA" "true" performs

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khourie (khourie2000) wrote :

Thanks evcz I tried that and seems to work.

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yuce (tklx) wrote :

Seems to work here as well, thanks!

Revision history for this message
evcz (evolutioncrazy) wrote :

       Option "ForceEnablePipeA" "boolean"
              Force the driver to leave pipe A enabled. May be necessary in
              configurations where the BIOS accesses pipe registers during
              display hotswitch or lid close, causing a crash. If you find
              that your platform needs this option, please file a bug against
              xf86-video-intel at http://bugs.freedesktop.org which includes
              the output of 'lspci -v' and 'lspci -vn'.

It's fine to just have that option without specifing the driver... as ubuntu 7.10 and 8.04 automatically uses the "intel" one ;)

Now I think we all should do this:
https://bugs.launchpad.net/debian/+source/xserver-xorg-video-intel/+bug/138256/comments/88

greets

Revision history for this message
Ruslan (rulet3) wrote : Re: [Bug 208479] Re: ubuntu 8.04 crashes during shutdown

2008/4/30 Артём Попов <email address hidden>:

> ** Changed in: ubuntu
> Status: New => Confirmed
>
> --
> ubuntu 8.04 crashes during shutdown
> https://bugs.launchpad.net/bugs/208479
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in Ubuntu: Confirmed
>
> Bug description:
> During the shutdown process ubuntu crashes without any reports.
> The screen is black and the system doesen't react on any input and the fan
> is running.
>
> I test with kubuntu 8.04 beta amd64 and with
> ubuntu 8.04 beta i386
>
> The system is a Lenovo T61.
>
> I have no problems with ubuntu 7.10 i386 and amd64
>

Повторяю еще раз единственное решение проблемы зависания при выключении
компьютера в Ubunu 8.04 редактирование файла halt:
необходимо сделать:
sudo gedit /etc/init.d/halt
и в начале файла под строкой "### END INIT INFO" добавить следующее:
rmmod snd-hda-intel
У меня на десктопе работает четко и без проблем.

Редактирование же /etc/X11/xorg.conf и измениние:

Section "Device"
Identifier "Confirmed Video Device"
Driver "Intel"
Option "NoLogo"
                                            на:
Section "Device"
Identifier "Confirmed Video Device"
Driver "Intel"
Option "ForceEnablePipeA"

приводит только к появлению логотипа nVidia (в моем случае) при загрузке и
все.

Revision history for this message
Ruslan (rulet3) wrote :

30 апреля 2008 г. 12:52 пользователь Rulett R <email address hidden> написал:

>
>
> 2008/4/30 Артём Попов <email address hidden>:
>
> ** Changed in: ubuntu
> > Status: New => Confirmed
> >
> > --
> > ubuntu 8.04 crashes during shutdown
> > https://bugs.launchpad.net/bugs/208479
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
> > Status in Ubuntu: Confirmed
> >
> > Bug description:
> > During the shutdown process ubuntu crashes without any reports.
> > The screen is black and the system doesen't react on any input and the
> > fan is running.
> >
> > I test with kubuntu 8.04 beta amd64 and with
> > ubuntu 8.04 beta i386
> >
> > The system is a Lenovo T61.
> >
> > I have no problems with ubuntu 7.10 i386 and amd64
> >
>
> Повторяю еще раз единственное решение проблемы зависания при выключении
> компьютера в Ubunu 8.04 редактирование файла halt:
> необходимо сделать:
> sudo gedit /etc/init.d/halt
> и в начале файла под строкой "### END INIT INFO" добавить следующее:
> rmmod snd-hda-intel
> У меня на десктопе работает четко и без проблем.
>
> Редактирование же /etc/X11/xorg.conf и измениние:
>
> Section "Device"
> Identifier "Confirmed Video Device"
> Driver "Intel"
> Option "NoLogo"
> на:
> Section "Device"
> Identifier "Confirmed Video Device"
> Driver "nVidia"
> Option "ForceEnablePipeA"
>
> приводит только к появлению логотипа nVidia (в моем случае) при загрузке и
> все.
>

Revision history for this message
Snu (snu-snuq) wrote :

i should elaborate that the 'shutdown -r now' is from pressing ctrl-alt-f1 and logging in as root there, not in a console (console causes a freeze as well), and this does NOT fix anything it simply restarts properly that one time.
also, the ForceEnablePipeA does not help. is this only applicable for the intel graphic chips? i have (unfortunately) an ati chip - the xpress 1100 (however, linux detects it as a 200m).
also, as others have stated, ubuntu 7.10 worked fine (along with 7.04, and i believe i had 6.10 installed at one point even).

Revision history for this message
Ruslan (rulet3) wrote :

Ok, repeat again for english speakers.
You have to edit file in command terminal and type:

sudo gedit /etc/init.d/halt

and in the top of the file under line "### END INIT INFO" you have to type:

rmmod snd-hda-intel

and then save a fille, and then at last you can shutdown the computer (on my computer that works perfectly)

editing file xorg.conf and adding "ForceEnablePipeA" brings nothing except you will see a logo of a grafic card vendor during a boot.

And last advise: don"t use notebooks!!!, they are useless (if you can).

Revision history for this message
yuce (tklx) wrote :

> editing file xorg.conf and adding "ForceEnablePipeA" brings nothing except you will see a logo of a grafic card vendor during a boot.

In my case enabling "ForceEnablePipeA" worked fine and I don't see the logo of the graphics card vendor during a boot.

> And last advise: don"t use notebooks!!!, they are useless (if you can).

I wonder why you said that...

Revision history for this message
khourie (khourie2000) wrote :

On my dell 700m I used the "ForceEnablePipeA" and it worked fine. I looked at the previous comment and thought that made sense: since the computer was crashing and your editing the halt file. Anyways I tried it and it worked. However, at times when i shut down i see a white vertical line prior to the shut down process. Any hints

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Ruslan (rulet3) wrote :

Do the creators of Ubuntu look ever on thees pages or they work only for purchased supports?

Revision history for this message
evcz (evolutioncrazy) wrote :

there are a lot of motivations for a computer to hang during the shutdown...

for ppl running on intel graphic chip the problem might be related to the forceenablepipea... for others might be other things (like people on ati!)

to get a "confirm" that's a problem in the intel driver, just try to do a ctrl + alt + f1 while being logged on... if it crashes (without doing a shutdown!) that's not related to the shutdown itself :P

@Ruslan my laptop is taking 25w from the power network while doing the exact same things that my high end desktop does for most of the day (browse the web and the like)... but the desktop is taking 200w to do the same things :D
My advice is: use the laptop everytime you can :P

Revision history for this message
Ruslan (rulet3) wrote :

On my desktop nothing helped except adding to file /etc/init.d/halt (editing)
rmmod snd-hda-intel in the beginning of a file (under "### END INIT INFO" ).

Revision history for this message
Mister-EL (mister-el) wrote :

I have reinstalled with Ubuntu 8.04 32bit and 64bit.

Now the shutdown process works fine (except kde4 ;)

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Ruslan (rulet3) wrote :

Well, I have reinstalled Ubuntu 8.04 32bit three times, always problems with shutdown process.

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Aleksandar (gemidjy) wrote :

It is a case also with ATI's proprietary driver too.

Also ctrl+alt+backspace crashes X, stucking it in the middle of logout...ONLY ctrl+alt+delete then can restart/shutdown the computer..

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tomjooonas (tomi-heiskanen-nic) wrote :

This bug come up to me also. But before it came I had installed ATI accelerated graphics driver with Hardware Drivers Manager.

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Ruslan (rulet3) wrote :

On my desktop it crushes before and also after installing nVidia driver. Last update of Ubuntu 8.04 have not changed the situation.

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Bazilio (bazilio-recast1) wrote :

Using Kubuntu 8.04 on Asus G1S laptop

For me works:
sudo gedit /etc/init.d/halt
and in the top of the file under line "### END INIT INFO" you have to type:
rmmod snd-hda-intel

but shutdown process is too long.

Revision history for this message
jimmywilliam (jimmywilliam) wrote :

Where exactly do I place the modified line in the xorg.conf file? My file looks like this:

Section "Device"
 Identifier "Intel Corporation 82852/855GM Integrated Graphics Device"
 Driver "intel"
 BusID "PCI:0:2:0"

Do I place <<<Option "ForceEnablePipeA" "true">>> before or after the BusID?
Any help is appreciated. First time Ubuntu user.

Philip Muškovac (yofel)
tags: added: hardy
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Thomas Hotz (thotz-deactivatedaccount) wrote :

Can you reproduce this bug with a supported Ubuntu version? Thank you!

Changed in ubuntu:
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
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