Ubuntu
cups package

Trying to get printer working

Asked by Rich Gardner

Have a Canon Pixma TR8520. Worked as a remote wireless printer while using latest version of Windows. Stopped working for no discernable reason (no error message, it just wouldn't work). Hadn't used it in a while, so figured it needs to be connected by an actual wire. Sure enough, it has a port in back for a wire, so I hooked that up. Downloaded the appropriate driver from Canon and expanded it in the Downloads folder. When I press "print," the computer says it's printing, but the printer doesn't print anything. i'm hoping there's just a step r two I haven't completed yet.

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Rich Gardner
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actionparsnip (andrew-woodhead666) said : 		#1

When you send a print job does it show in the print queue OK?
Are there any messages there?
Can you print a test page from the printer itself?
Can you ping the printer's IP address OK?

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Rich Gardner (rlg3526) said : 		#2

1. Yes.
2. Yes, says everything is fine.
3. Routine runs through and reports that test page printed fine, but nothing gets printed.
4. Am puzzling out how to find the printer's IP address.

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Rich Gardner (rlg3526) said : 		#3

When I pinged DE1F28000000 using Windows, I got
Ping request could not find host.
When I pinged 9100, I got
Pinging 0.0.35.140 General failure

Using Linux, I got Name or service not known, invalid argument and invalid argument.

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Rich Gardner (rlg3526) said : 		#4

Woo hoo! I had re-started the computer during the process, but I didn't have the printer on at the time. Re-booted the computer while the printer was on. It works now!

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shan (hsansed99) said : 		#5

Hey, I'm also facing the same problem in my deivce. Some post have the solutoin like this https://answers.launchpad.net/ubuntu/+question/690099
I have applied this in my website here https://themitersaw.com/